FAQs

Question 1: How long will my packages take?

Answer: Depending on the season, we take 1-2 business days to process the order. After this period, shipping usually takes 5-7 business days.

Question 2: Is there any warranty?

Answer: We have a 30-day money back guarantee. 

Question 3: Where is the main distribution center?

Answer: Our main and only distribution center is located in Florida, USA.

Question 4: Where can I find my tracking number?

Answer: The tracking number is sent with the order confirmation. It should be seen right next to each item. If you can't find the tracking number, send us an email to info@granacafe.com with the order confirmation and we will send you a different link. 

 

Any more Questions?

Send us an email to info@granacafe.com